State Farm® Insurance Agent Chad Jacobson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lori Shanemam
May 1, 2026
5
out of
5
rating by Lori Shanemam
"Sarah Mullen with State Farm was very helpful with getting me the best policy that she could. She went above and beyond answering all of the questions I had. Her knowledge of insurance was impeccable. I would recommend her to anyone that needs a policy."
We responded:
"Thank you, Lori, for your wonderful feedback! I'm delighted to hear that Sarah provided such excellent service and helped you find the best policy. Her dedication and expertise truly make a difference. If you ever need further assistance, feel free to reach out!"
Julie Trimble
April 29, 2026
5
out of
5
rating by Julie Trimble
"We have had State Farm insurance for about 45 years now and highly recommend them! We always get offers from other companies that claim they have lower prices but trust me they don't, our rate with State Farm is always lower. Krista in Chad Jacobsen's office is such a gem to work with! We reviewed our policies with her today to make sure everything was as we needed it and she had prepared everything ahead of time so we could get through it quickly. She was able to answer all our questions and cared about our needs. Chad and State Farm are lucky to have her! ."
We responded:
"Thank you, Julie, for your wonderful feedback! I'm delighted to hear that Krista provided such excellent service and helped you review your policies efficiently. We truly appreciate your long-standing trust in us over the years. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Denise Nicole Manipon
April 29, 2026
5
out of
5
rating by Denise Nicole Manipon
"I’ve been with State Farm for about 5 years now for my auto and renter’s insurance, and I’ve had a really great experience! My agent Chad, Krista, and the other staff are especially nice and helpful. They’re always responsive whenever I have questions or need assistance. Definitely recommend State Farm!"
We responded:
"Hey, Denise! I really appreciate you sharing your experience and sticking with us for your auto and renter’s insurance over the past five years. It means a lot to hear that you’ve had such a great experience working with me, Krista, and the team. We take pride in being responsive and making sure you feel supported whenever you need assistance. Your recommendation truly means a lot to us, and we’re grateful to have you with us."
Sue Gemberling
April 28, 2026
5
out of
5
rating by Sue Gemberling
"We always have great experiences working with this agency. Chad and Krista are very helpful and knowledgeable. They explain our policies and what we can do to make changes. They meet with us every year. We have had State Farm insurance for 45 years and never regretted it."
We responded:
"Thank you, Sue! I'm happy to hear about your positive experiences with our office. Our office is dedicated to providing helpful and knowledgeable service, and it's great to know they have been able to assist you with your policies. We appreciate your loyalty to State Farm over the years. If you ever need anything, feel free to reach out!"
Jessica Hill
April 21, 2026
5
out of
5
rating by Jessica Hill
"Ten years as a loyal customer and still very happy with the service here! Charlene Stephens is fantastic to work with. She is incredibly responsive and ensures everything is handled smoothly and quickly. I just referred a friend to her and wouldn’t hesitate to recommend her to anyone else in the area."
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm delighted to hear that you've been satisfied with our service for ten years. Charlene is indeed a valuable part of our team, and I'm glad she has been able to assist you so effectively. Your referrals mean a lot to us, and we're here to help with anything you need. Thanks for choosing us!"
Rebecca Marcheski
April 13, 2026
5
out of
5
rating by Rebecca Marcheski
"I contacted Sarah Mullen via instant messenger regarding auto insurance. She responded with a quote within 2 hours. After a few simple questions, I easily became a new State Farm customer. Everything was done via email with a short phone call. It was the best experience. She is extremely efficient, kind and knowledgeable. If you are shopping for insurance, reach out to Sarah, you won't be disappointed!!!"
We responded:
"Thank you so much, Rebecca! 🌟 We're thrilled to hear that Sarah provided you with a quick and seamless auto insurance quote 🚗💨. At our State Farm office, we pride ourselves on delivering efficient, knowledgeable, and friendly service to help you protect what matters most 🛡️🏠. Welcome to the State Farm family! If you ever have questions about your coverage or need assistance with any insurance needs, don’t hesitate to reach out. We're here to help! 😊👍 #AutoInsurance #StateFarm #CustomerCare"
Kim Moyer
April 9, 2026
5
out of
5
rating by Kim Moyer
"Jake is the best. Explained everything in detail, answered my many questions, provided options to get me to get great rates! I don’t know why I waited this long to switch! Thanks Jake!"
We responded:
"Thank you, Kim! I'm happy to hear that Jake was able to assist you with detailed explanations and options for great rates. We're grateful for your decision to switch and look forward to serving you. If you need anything else, feel free to reach out!"
Lauren Felice
April 9, 2026
5
out of
5
rating by Lauren Felice
"Jake made the switch to State Farm a breeze. He educated me on things I thought I knew but didn't. The entire office was friendly, especially Sarah, and gave off a really welcoming, relaxed vibe"
We responded:
"Thank you for your review, Lauren! I'm happy to hear that Jake made your transition to State Farm smooth and informative. It's great to know that Sarah and the rest of our team provided a welcoming atmosphere. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Ash Mullay
March 24, 2026
5
out of
5
rating by Ash Mullay
"Matt was such a great help and such a nice guy! He helped me find better rates for home and auto with a brand new driver in the family! Saved us money and was super easy! 1000% recommend!"
We responded:
"Thank you, Ash! I'm happy to hear that Matt was able to assist you in finding better rates for your insurance. It's great to know that he made the process easy and helped save you money. We appreciate your recommendation! If you need anything else, feel free to reach out."
Rev. Bridget Wagner
March 23, 2026
5
out of
5
rating by Rev. Bridget Wagner
"Krista is always very professional, helpful, and informative."
We responded:
"Thank you, Rev. Bridget Wagner, for your wonderful feedback! I'm happy to hear that Krista has been professional, helpful, and informative in assisting you. Our team is dedicated to providing excellent service, and your satisfaction is important to us. Let us know if there's anything else we can do for you!"
Al Lumpkin
March 18, 2026
5
out of
5
rating by Al Lumpkin
"I've consistently found Chad Jacobson's office to be knowledgeable and concerned to respond to our concerns. The team is efficient and effective. Al Lumpkin"
We responded:
"Thank you for your review, Al! I'm happy to know that our office has consistently met your expectations with efficiency and effectiveness. We truly value your trust in us. If you ever have more questions or need assistance, feel free to reach out!"
Brian Tyson
March 16, 2026
5
out of
5
rating by Brian Tyson
"Excellent service!"
We responded:
"Thanks Brian! We appreciate you taking the time to leave a review. It’s great to hear you were happy with the service you received. Your feedback means a lot to our team!"
Debra Taylor
March 12, 2026
5
out of
5
rating by Debra Taylor
"When I was rear-ended in an accident, Chad‘s office took care of everything. Anytime I have a question. I can call and someone will find the answer. Very good to work with."
We responded:
"Thank you, Debra, for sharing your experience! I'm happy to hear that our office was able to assist you after your accident and that you find us helpful with your questions. We’re always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Candy Chesnick
March 10, 2026
5
out of
5
rating by Candy Chesnick
"The agents are wonderful to work with. Recieved better coverage for lower premiums!"
We responded:
"Thank you, Candy! I'm happy to hear that our team provided you with better coverage at lower premiums. We always aim to offer the best service possible. If you need anything else, feel free to reach out!"
Brianna Hendrickson
February 24, 2026
5
out of
5
rating by Brianna Hendrickson
"Great team! Proactive on reaching out to check in on policy details and options that best fit my current life needs. Love working with Jake and Krista!!"
We responded:
"Brianna, thank you for your wonderful feedback! I'm glad to hear that Jake and Krista have been proactive in assisting you with your policy needs. We appreciate your trust in our team and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
Jon mccarty
February 24, 2026
5
out of
5
rating by Jon mccarty
"I've been with state farm for about 37 years...Chad and his staff are wonderful, and have actually saved me money since he took over for the previous agent I had for many years. He's always willing to sit down and talk business with my needs in mind...not his, and I like that. Thank you Chad & your staff.... your friend and client, Jon mccarty"
We responded:
"Thank you so much for the kind words Jon! We appreciate it! Stop in and see us soon!"
Jessica Kellner
February 24, 2026
5
out of
5
rating by Jessica Kellner
"Jake was super helpful and really took his time to make sure he got us the best coverage for our vehicles!"
We responded:
"Thank you, Jessica! I'm happy to hear that Jake provided you with such helpful service and ensured you got the best coverage for your vehicles. We appreciate your feedback and are always here if you need anything else. Let us know if we can assist you further!"
Kya Lizabeth
February 19, 2026
5
out of
5
rating by Kya Lizabeth
"I’m highly satisfied with the service I received from Jake from state farm and the price the company had to offer me. I went from paying $308 a month for two cars @progressive down to $175 from State Farm. They actually treat you like an individual and not a number. I am more than happy. I also got to add in renters insurance for only $1 extra. If you’re paying more than you should in insurance, this is your sign to switch."
We responded:
"Thank you, Kya Lizabeth, for sharing your experience! I'm glad to hear that Jacob and our team could offer you a more personalized service and help you save on your insurance. It's great that you were able to add renters insurance at such a low cost too. If you have any more questions or need further assistance, feel free to reach out anytime!"
Christian Schroeder
February 16, 2026
5
out of
5
rating by Christian Schroeder
"I was promptly connected to Krista, the representative, and she arranged my policy in mere minutes. She walked me through the automatic billing process, provided details on my policy, and was very friendly. I would recommend this State Farm Agent and Office to anyone."
We responded:
"Christian, thank you for your fantastic review! I'm happy to hear that Krista provided you with such efficient and friendly service. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
David Kratzer
February 9, 2026
5
out of
5
rating by David Kratzer
"Very up front and a pleasure to work with throughout the years"
We responded:
"Thank you, David! I'm happy to hear that you've enjoyed working with us over the years. Your satisfaction is important to us, and we look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
Brett Doty-Lupold
February 4, 2026
5
out of
5
rating by Brett Doty-Lupold
"It’s often a good idea to consult with a local insurance agent in Danville rather than relying solely on online resources. They’re usually well-versed in the local market and can help ensure you have comprehensive coverage and access to the best available options."
We responded:
"Thank you, Brett, for your insightful feedback! I'm glad you value the benefits of working with a local insurance agent. Our team is dedicated to providing personalized service and ensuring you have the best coverage options. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Dawnette Sabol
January 28, 2026
5
out of
5
rating by Dawnette Sabol
"Krista is awesome, very knowledgeable and great to work with. She makes things very easy to understand and always follows through. Great office !!"
We responded:
"Thank you, Dawnette! I'm happy to hear that Krista has been so helpful and informative. Our office takes pride in making things easy for our customers. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Rob Richards
January 23, 2026
5
out of
5
rating by Rob Richards
"Krista is the best! But honestly anyone who answers the phone will be helpful and give you great service. I’ve had all my insurance with this office for decades and never been disappointed."
We responded:
"Thank you, Rob! I'm happy to hear that Krista and the rest of our team have consistently provided you with great service over the years. Your trust and loyalty mean a lot to us. If you ever need anything, just let us know!"
David Thomas
January 23, 2026
5
out of
5
rating by David Thomas
"Friendly, professional and thorough review with Krista"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Krista provided you with a friendly and thorough review. It’s great to know you’re happy with the price and service. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
Michelle Hunsinger
January 22, 2026
5
out of
5
rating by Michelle Hunsinger
"This was the best experience I’ve ever had! If I didn’t understand what Chad was saying he gave me a great example and didn’t make me feel stupid. I can’t thank him enough for that! I am saving so much! Thank you!!"
We responded:
"Thank you, Michelle! I'm so happy to hear about your positive experience with our office. It's wonderful that we could provide clear examples and help you feel comfortable. We're grateful for your feedback and are here if you need anything else!"