State Farm® Insurance Agent Chad Jacobson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Niki Scheeler
March 26, 2025
5
out of
5
rating by Niki Scheeler
"Had opportunity this morning to speak with Krista regarding my concerns. She was more than willing to help and extremely patient with her explanations. It’s always refreshing to speak with a pleasant, patient individual that genuinely seems eager to help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Krista was able to assist you and address your concerns with patience and care. It's our goal to provide exceptional service, and it’s wonderful to know that her efforts made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future!"
Phoretta Hoover
March 26, 2025
5
out of
5
rating by Phoretta Hoover
"Sarah did a great job in helping us with multiple coverages. She explained to us what coverage we had compared to what we were going to decide we wanted. Thanks for all your help Sarah!"
We responded:
"We're so glad to hear that Sarah was able to assist you with your coverage options and provide the clarity you needed. Your satisfaction is our priority, and we're proud to have team members like Sarah who go above and beyond for our clients. If you have any more questions or need further assistance, feel free to reach out. Thanks again!"
Jim McCrossin
March 22, 2025
5
out of
5
rating by Jim McCrossin
"Jake did a great job with attention to the details of my unique situation. Thank you."
We responded:
"Thanks for the review Jim! I am glad Jake was able to help you out! Appreciate you trusting us with your business!"
Jessica Winters
March 21, 2025
5
out of
5
rating by Jessica Winters
"Sarah was fantastic! She helped me match what I currently had and saved me over a thousand dollars a year! She is super friendly and willing to help and answer any questions you may have!"
We responded:
"Thank you for the review Jessica! I am glad Sarah was able to set up a personal price plan for your needs!"
Erica Di Paolo
March 18, 2025
5
out of
5
rating by Erica Di Paolo
"Charlene was a delight to work with. She gave me clear instructions explained everything beautifully and got me exactly what I needed at the lowest possible price. Charlene was very kind she worked quickly and got me all set up with everything I needed at the exact time I needed 5stars would definitely recommend to a friend."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Charlene provided you with excellent service and helped you find exactly what you needed at the best price. Your recommendation means a lot to us! If you need anything else, feel free to reach out."
Michael Woodling
March 13, 2025
5
out of
5
rating by Michael Woodling
"Krista Yoder has been extremely helpful, polite, and patient in going over my policy and getting me the best policy for the best price. I am very grateful for the friendly courteous service from all the staff at this office. Thank you all."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Krista provided you with exceptional service and helped you find the best policy at a great price. Our team strives to offer friendly and courteous support, and it's rewarding to know that you had a positive experience with us."
Brett McLaurin
March 10, 2025
5
out of
5
rating by Brett McLaurin
"Great attention to detail! Thorough explanation of policies and easy transition."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that you appreciated our attention to detail and the thorough explanations of our policies. Our team is dedicated to making the insurance process as smooth and straightforward as possible for our clients. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help"
The Dragon
March 10, 2025
5
out of
5
rating by The Dragon
"Great service and very convenient!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Marsha Fraind
March 6, 2025
5
out of
5
rating by Marsha Fraind
"Sarah Mullen sat with me for 2 1/2 hours making sure I understood everything and saved as much money as possible. She definitely saved me a significant amount of money. I’m extremely pleased with her professionalism and kindness. I couldn’t be more grateful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Michael
February 24, 2025
5
out of
5
rating by Michael
"Charlene was very helpful and thorough."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Ashley Parr
January 10, 2025
5
out of
5
rating by Ashley Parr
"Charlene was absolutely phenomenal!!! I had called the office 15 minutes until closing time and Charlene still managed to not only transfer my insurance to a new vehicle, but was also able to save me $100 a month with a different plan. Even with a 17 year old new driver with a financed vehicle!!! She definitely went above and beyond. Her kindness and caring was obvious. She truly cares about her clients and it was very refreshing. 110% recommend!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Lori Maurer
November 26, 2024
5
out of
5
rating by Lori Maurer
"Jake was very helpful to me…he is very knowledgeable as well as pleasant and friendly. Definitely a pleasure to do business with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Patrick Hack
November 23, 2024
5
out of
5
rating by Patrick Hack
"Recently i had to switch my insurance provider. After some searching a good friend refereed me to Chad Jacobson, A State Farm office, and this is where i meet SARAH MULLEN! This woman is absolutely incredible. Her customer service is 2nd to absolutely none. She called me and a few short questions later BOOM! SARAH MULLEN had me straight with ease. She is an incredible asset to the state farm/Jacobson team. Moral of the story kids is this. If you looking for insurance of just want to shop around. Give my girl SARAH MULLEN a call today!!!. Shes truly great and you will not hang up that phone disappointed. Let SARAH MULLEN show you whats up!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Allison Flick
October 8, 2024
5
out of
5
rating by Allison Flick
"So easy to deal with and love how genuine they are. Thanks State Farm!!"
We responded:
"Thanks Allison! We appreciate you doing business with my office! "
Nyajia Beasley
October 1, 2024
5
out of
5
rating by Nyajia Beasley
"jake was amazing! he explained everything to me and helped me get a great rate that i wouldnt have been able to get else where, he was funny and high energy connecting well with me and my boyfriend. you can tell he values his job and his clients. 20/10 id recommend him! hes a valuable employee"
We responded:
"Thank you for trusting us with your insurance Nyajia! I am glad your experience with Jake was a good one!!"
Gabrielle Clark
September 14, 2024
5
out of
5
rating by Gabrielle Clark
"Patient as I didn’t know much about insurance. He answered all my questions. The whole office was friendly"
We responded:
"Thank you so much Gabrielle!! We appreciate you having your auto insurance with us! "
Denise
August 23, 2024
5
out of
5
rating by Denise
"Working with Sarah was a treat! She made the process of switching over quick and most importantly easy to understand. 10/10 recommend for anyone looking for insurance!!!"
We responded:
"Thank you Denise! We are happy that Sarah was able to make your switch a smooth experience! Thanks for coming on board with our office!! "
B Douglas Miller
June 12, 2024
5
out of
5
rating by B Douglas Miller
"I am a State Farm customer from Illinois, had a car problem passing through on a road trip and dropped in on Chad and his team for local car repair recommendations. They were so friendly and didn’t hesitate to hear my problem and make a recommendation for a reliable service shop I could trust. Thanks to Chad I was back on my road trip in 90 minutes. Huge thanks to these folks!"
We responded:
"Mr. Miller, Thank you so much for the review! We are so happy to hear everything worked out for you and we were able to assist! Appreciate you being a State Farm insured! "
Tim
May 14, 2024
5
out of
5
rating by Tim
"We like working with Krista - good overall knowledge of the business - had our annual review and learned some things we didn’t know - thanks Krista"
We responded:
"Thank you for taking the time to write a positive review. We are thrilled to hear that you had a great experience working with Krista and that she provided valuable insights during your annual review. We will make sure to pass on your kind words to Krista. If you have any further questions or need any additional assistance, please feel free to reach out to us. We are always here to help."
Jennifer Spinozzi
April 28, 2024
5
out of
5
rating by Jennifer Spinozzi
"Krista is always so helpful and is great to work with! Highly recommend this office."
We responded:
"Thank you for your feedback! I'm glad to hear that you had a positive experience working with Krista. If you have any other questions or need further assistance, feel free to ask."
Jeff Foster
April 22, 2024
5
out of
5
rating by Jeff Foster
"Spoke with Krista on the phone for an annual review. She thoroughly discussed our policies, answered our questions & offered some updates & new services that are available. Very pleasant to talk with."
We responded:
"Thank for sharing your experience, Jeff! I'm glad to hear that Krista was thorough in discussing your policies, answering your questions, and providing updates on new services. It's great to hear that she was pleasant to talk with. If you have any other questions or need further assistance, feel free to let me know."
Debra Mirack
April 20, 2024
5
out of
5
rating by Debra Mirack
"Jake is awesome."
We responded:
"I'm glad to hear that you think Jake is awesome! It's always great to have positive experiences with customer service representatives. If there's anything else I can help you with, please let me know!"
Charles Ginck
April 19, 2024
4
out of
5
rating by Charles Ginck
"One of my girlfriend's does business with them she's pleased with everything they do for her no complaints"
We responded:
"Thanks Charles! We are happy that they had a good experience with our office! "
Susan Rothstein
April 17, 2024
5
out of
5
rating by Susan Rothstein
"I actually got to work with a Jake from state farm.... and he's was AWESOME....he helped me save money every month as well as up my insurance policy ....thankful i didn't hangup on him thankyou !!!!"
We responded:
"That's fantastic to hear that you had a positive experience working with Jake from State Farm! It's always great when customer service representatives go above and beyond to help customers save money and improve their insurance policies. Thank you for sharing your positive feedback and expressing your gratitude. If you have any more questions or need further assistance, feel free to ask"
Nikki Erdman
April 8, 2024
5
out of
5
rating by Nikki Erdman
"We really enjoy going in to the office and talking with Krista. She answers all of our questions and helps us determine what would be best for our whole family. Every time we walk in to the office, everyone is smiling and very polite and helpful."
We responded:
"Thank you so much for taking the time to share your positive experience at our office. We are thrilled to hear that you enjoy visiting and that Krista has been such a valuable resource for your family."