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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debra Taylor

Debra Taylor

March 12, 2026

5  out of  5
rating by Debra Taylor
"When I was rear-ended in an accident, Chad‘s office took care of everything. Anytime I have a question. I can call and someone will find the answer. Very good to work with."
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Candy Chesnick

March 10, 2026

5  out of  5
rating by Candy Chesnick
"The agents are wonderful to work with. Recieved better coverage for lower premiums!"
We responded:
"Thank you, Candy! I'm happy to hear that our team provided you with better coverage at lower premiums. We always aim to offer the best service possible. If you need anything else, feel free to reach out!"
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Brianna Hendrickson

February 24, 2026

5  out of  5
rating by Brianna Hendrickson
"Great team! Proactive on reaching out to check in on policy details and options that best fit my current life needs. Love working with Jake and Krista!!"
We responded:
"Brianna, thank you for your wonderful feedback! I'm glad to hear that Jake and Krista have been proactive in assisting you with your policy needs. We appreciate your trust in our team and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
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Jon mccarty

February 24, 2026

5  out of  5
rating by Jon mccarty
"I've been with state farm for about 37 years...Chad and his staff are wonderful, and have actually saved me money since he took over for the previous agent I had for many years. He's always willing to sit down and talk business with my needs in mind...not his, and I like that. Thank you Chad & your staff.... your friend and client, Jon mccarty"
We responded:
"Thank you so much for the kind words Jon! We appreciate it! Stop in and see us soon!"
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Kya Lizabeth

February 19, 2026

5  out of  5
rating by Kya Lizabeth
"I’m highly satisfied with the service I received from Jake from state farm and the price the company had to offer me. I went from paying $308 a month for two cars @progressive down to $175 from State Farm. They actually treat you like an individual and not a number. I am more than happy. I also got to add in renters insurance for only $1 extra. If you’re paying more than you should in insurance, this is your sign to switch."
We responded:
"Thank you, Kya Lizabeth, for sharing your experience! I'm glad to hear that Jacob and our team could offer you a more personalized service and help you save on your insurance. It's great that you were able to add renters insurance at such a low cost too. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Christian Schroeder

February 16, 2026

5  out of  5
rating by Christian Schroeder
"I was promptly connected to Krista, the representative, and she arranged my policy in mere minutes. She walked me through the automatic billing process, provided details on my policy, and was very friendly. I would recommend this State Farm Agent and Office to anyone."
We responded:
"Christian, thank you for your fantastic review! I'm happy to hear that Krista provided you with such efficient and friendly service. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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David Kratzer

February 9, 2026

5  out of  5
rating by David Kratzer
"Very up front and a pleasure to work with throughout the years"
We responded:
"Thank you, David! I'm happy to hear that you've enjoyed working with us over the years. Your satisfaction is important to us, and we look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
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Brett Doty-Lupold

February 4, 2026

5  out of  5
rating by Brett Doty-Lupold
"It’s often a good idea to consult with a local insurance agent in Danville rather than relying solely on online resources. They’re usually well-versed in the local market and can help ensure you have comprehensive coverage and access to the best available options."
We responded:
"Thank you, Brett, for your insightful feedback! I'm glad you value the benefits of working with a local insurance agent. Our team is dedicated to providing personalized service and ensuring you have the best coverage options. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Dawnette Sabol

January 28, 2026

5  out of  5
rating by Dawnette Sabol
"Krista is awesome, very knowledgeable and great to work with. She makes things very easy to understand and always follows through. Great office !!"
We responded:
"Thank you, Dawnette! I'm happy to hear that Krista has been so helpful and informative. Our office takes pride in making things easy for our customers. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Rob Richards

January 23, 2026

5  out of  5
rating by Rob Richards
"Krista is the best! But honestly anyone who answers the phone will be helpful and give you great service. I’ve had all my insurance with this office for decades and never been disappointed."
We responded:
"Thank you, Rob! I'm happy to hear that Krista and the rest of our team have consistently provided you with great service over the years. Your trust and loyalty mean a lot to us. If you ever need anything, just let us know!"
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David Thomas

January 23, 2026

5  out of  5
rating by David Thomas
"Friendly, professional and thorough review with Krista"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Krista provided you with a friendly and thorough review. It’s great to know you’re happy with the price and service. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Michelle Hunsinger

January 22, 2026

5  out of  5
rating by Michelle Hunsinger
"This was the best experience I’ve ever had! If I didn’t understand what Chad was saying he gave me a great example and didn’t make me feel stupid. I can’t thank him enough for that! I am saving so much! Thank you!!"
We responded:
"Thank you, Michelle! I'm so happy to hear about your positive experience with our office. It's wonderful that we could provide clear examples and help you feel comfortable. We're grateful for your feedback and are here if you need anything else!"
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Richard S

January 19, 2026

5  out of  5
rating by Richard S
"Process was painless and saved me a couple hundred dollars. Thank you"
We responded:
"I'm glad to hear the process went smoothly and saved you money. If you need any more assistance, feel free to reach out!"
Profile photo of Shelly Hower

Shelly Hower

January 16, 2026

5  out of  5
rating by Shelly Hower
"Krista did a thorough job explaining all our policies. She reviewed each policy and found ways to save us money. We highly recommend!"
We responded:
"Thank you, Shelly! I'm happy to hear that Krista was able to provide such a thorough explanation of your policies and help you find savings. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Evelyn Vinning

January 9, 2026

5  out of  5
rating by Evelyn Vinning
"Very polite and helpful, took his time to make sure my needs were met."
We responded:
"Thank you, Evelyn! I'm happy to know you found the service polite and helpful. It's important to me that your needs are fully met. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Jason Austin

Jason Austin

January 6, 2026

5  out of  5
rating by Jason Austin
"Charlene is friendly, helpful and willing to explain every option. She helped me bundle my home and auto. I highly recommend this office for all of your insurance services. They are very courteous, patient and respond in a timely manner."
We responded:
"Thank you, Jason! I'm happy to hear that Charlene provided such friendly and helpful service. It's great to know that bundling your policies was a smooth process. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Profile photo of Michael

Michael

January 6, 2026

5  out of  5
rating by Michael
"Charlene was very helpful and thorough. Answered all my questions and presented additional information that I did not think of. I appreciated her time and how helpful she was."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Manouch Mahmoudzadeh

Manouch Mahmoudzadeh

December 19, 2025

5  out of  5
rating by Manouch Mahmoudzadeh
"Staff is so friendly and very compassionate to understand & help address your insurance needs. I highly recommend this office for all of your insurance services. I have auto & home owners insurance policy through this office. They are very courteous and respond in a timely manner."
We responded:
"Thank you, Manouch! I'm happy to hear that our team has been friendly and compassionate in addressing your insurance needs. It's great to know you recommend our office for insurance services. We appreciate your trust in us for your auto and homeowners insurance. If you ever need anything else, feel free to reach out!"
Profile photo of Adam Taylor

Adam Taylor

December 17, 2025

5  out of  5
rating by Adam Taylor
"Today when asking for details on a claim they went above and beyond to find the information by making calls on my behalf and reporting back. This was top notch service during a tense situation, this in turn made the situation easier to step through. Again an example of what a “Good Neighbor” is all about."
We responded:
"Adam, thank you for sharing your experience! I'm happy to hear that our team could assist you effectively during a challenging time. Providing top-notch service and being a "Good Neighbor" is what we strive for every day. If you ever need anything else, feel free to reach out!"
Profile photo of Dallas

Dallas

December 17, 2025

5  out of  5
rating by Dallas
"The agent I talked to (Jake) was extremely helpful and even really fun to talk to! He helped me get a cheaper rate than my current insurance and ended up helping me save a lot. Would strongly recommend"
We responded:
"Thank you so much for your kind words, Dallas! We're thrilled to hear that Jake was able to help you find a better rate and make the experience enjoyable. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Welcome to the State Farm family!"
Profile photo of Diane Dent

Diane Dent

December 12, 2025

5  out of  5
rating by Diane Dent
"Raymond was wonderful to work with and informative. Thank you Raymond."
We responded:
"Thank you, Diane! I'm happy to hear that Raymond provided you with such informative service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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BobbyShar Babb

December 9, 2025

5  out of  5
rating by BobbyShar Babb
"When we bundled home and auto hands down Chad had the best price and it's been a great price ever since."
We responded:
"Thank you, BobbyShar Babb! I'm happy to know that bundling your insurance with us has been a great choice for you. It's wonderful to hear that you're satisfied with the pricing. If you ever have any questions or need assistance, feel free to reach out!"
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Donna Kreischer

December 5, 2025

5  out of  5
rating by Donna Kreischer
"Enjoy talking with Krista, Jake, and Ray. All have been very helpful and caring. Nice to know I have agency that cares and gets answers to questions. Great service!"
We responded:
"Donna, thank you for your wonderful feedback! I'm delighted to hear that Krista, Jake, and Ray have been so helpful and caring. We’re committed to providing great service and ensuring your questions are answered. Let us know if there's anything else we can do for you!"
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Ray Botella

December 4, 2025

5  out of  5
rating by Ray Botella
"My wife and I have all of our Insurance Coverages with Chad Jacobson State Farm in Danville, Pa. Their office is Top Notch since they provide Professional, Personable Service when it comes to Auto and Homeowners Insurance needs."
We responded:
"Thank you so much for your kind words, Ray! We're thrilled to hear that you and your wife are happy with the service and coverage you’ve received from our office. We truly appreciate your trust and look forward to continuing to serve you both. If you ever have any questions or need assistance, don’t hesitate to reach out!"
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Allyson M.

November 26, 2025

5  out of  5
rating by Allyson M.
"Great service, the Danville team is always willing to help answer any questions or fix any issues. Like if there is any issues with billing they are on top of it or they play with what ever numbers they have to make sure your insurance or insurances in my case, is in a budget you can afford with the best coverage!"
We responded:
"Thank you so much for your kind words and the 5-star ⭐️ review! We're thrilled to hear that our Danville State Farm team could provide you with great service and help tailor your insurance coverage to fit your budget. 💼🚗"